TUBO CLASP BAND

Enjoy Free Priority Mail Shipping

- Orders will be shipped free of charge via USPS Priority Mail, Insured and with Signature Required.

- Please make sure to provide an appropriate physical address for package deliveries (No PO Boxes accepted).

- You will receive an email with your tracking no. once the order ships out.

- Delivery times do not include Saturdays, Sundays or Holidays

Exchanges or Returns

- All jewelry is hand made to order, therefore we cannot accept returns. However, we will gladly exchanges or modifications on sizing on unused items within 7 days of when the jewelry is received.

- We are not responsible for the maintenance of your jewelry and will not accept returns or exchanges for any items damaged by mistreatment. We are confident our pieces are crafted to the highest quality. However, as our jewelry is meant to be worn and enjoyed, over time you may accidentally scratch your piece, lose a diamond, or require resizing. We are happy to assist you. Missing diamonds will be quoted depending on the size of the diamond. Repair time will vary between 2-4 weeks. We reserve the right to decline unreasonable repairs and exchanges. 

- Customers are responsible for return shipping costs. Exchanges will be re-shipped to customers free of charge.

- No jewelry will be accepted after 14 days. 

- All sale items are final. 

E-mail: info@luludelalama.com to start your exchange/return request.

- When shipping returns we recommend that you use a traceable service and that you insure your package for the full amount of the item. We will not be responsible for any returns that are lost, stolen, or mishandled by your shipping provider.